COVID 19

Accommodation & Operations Information & Updates

 

 

It is fabulous to now be open to our guests in both The Steadings and Beech Lodge Log Cabin.

There are however a number of changes in line with Government regulations and guides set out for our industry These are being followed ensure we provide a safe and enjoyable stay for every guest and safe working practices for staff. Please see the main areas of change below.  These will be amended as changes occur in line with any Governmental change or those necessary to allow the business to operate.  We thank all of our guests in advance for their patience and understanding in the changes that have been a requirement and necessary to allow us to operate and welcome you all.

  • ANY GUESTS SHOWING SIGNS OF COVID19 PRIOR TO ARRIVAL MUST NOTIFY US IMMEDIATELEY AND CANCEL/POSTPONE/MOVE THEIR BOOKING AND SELF ISOLATE AS PER THE GOVERNMENT REGULATIONS. GUESTS MUST BE RESPONSIBLE FOR THEIR HEALTH AND ANY SIGNS OF COVID19 PRIOR TO ARRIVAL AND BE HONEST AND ADMIT ON ALL CONFIRMATION CALLS LEADING UP TO ARRIVAL. ANY GUEST SHOWING SYMPTOMS AND HAVING NOT REPORTED PRIOR TO ARRIVAL MAY BE ASKED TO LEAVE. THIS IS FOR EVERYONE'S HEALTH AND SAFETY.

  • SHOULD ANY GUEST EXPERIENCE THE START OF ANY SYMPTOMS OF COVID19 DURING THEIR STAY THEY MUST NOTIFY US STRAIGHT AWAY.  GUESTS WILL BE ASKED TO RETURN HOME & CONTACT 111 AND SELF ISOLATE ACCORDINGLY.  GUESTS WILL NOT BE PERMITTED TO STAY TO ISOLATE WHEN DISPLAYING COVID 19 SYMPTOMS.

  • At Present The Steadings Bed & Breakfast accommodation will be operating on a ROOM ONLY basis.  Due to many changes required the serving of breakfast has been suspended for now.  Currently there are no cooking facilities within The Steadings B&B, however there is a fridge, crockery, cutlery, tableware, kettles and dining area within the guest lounge where guests are welcome to bring their on food and drink or order takeaway.  We are in the process consideration of adding a kitchen area to allow the Steadings to operate as fully self catering and/or a return to breakfast service when the current climate allows us to to in a safe and  comfortable environment for all. Updates will be posted on our website as and when these changes occur.

  • Due to social distancing and Government guides on the  number of mixed households allowed in the same accommodation,  The Steadings B&B will allow one booking in only at one time, this can be up to a maximum of 3 households to a maximum of 6 guests  as per our accommodation capacity.  Once one booking has booked a room within the B&B all other accommodation in the main building will be closed off and the booked party will have the entire B&B facility to themselves including guest lounge, and out door hot tub area.  This is due to the communal lounge area being insufficient for mixed bookings to accommodate together safely.  Again as changes in guidelines and the climate change we will too and update accordingly.

  • Due to social distancing and Government guides on the number of mixed households allowed in the same accommodation, Beech Lodge will allow a maximum of 3 households up to a maximum of 6 guests  as per our accommodation capacity.  

  • Due to the new cleaning and safety guidelines our turnaround and times between each set of guests must be adjusted. Due to a waiting period of minimum 3 hours before we can re enter the property to clean it and re set it, along with the new cleaning protocols and time to carry out such, there will be a full 24 blocked period between each departure and arrival for the foreseeable future. This is to allow the safe cleaning and use for both us and our staff and all of our guests to ensure the maximum safety during your stay. This will impact on one night stays and these may not always be available on the dates you wish for the time being , however we ask for your patience and understanding that this is for everyone to enjoy a safe stay and we will work with every booking as best we can to accommodate your dates.

  • Due to social distancing we have now changed our check in and welcome procedures, these are more detailed in the pages of information for each accommodation and include a check in and welcome video and PDF guest information booklet which is downloadable for our guests to keep on their phone or device.  We we still greet and get to know every one of our guests at a social distance on arrival.  However these videos and booklets allow us to provide our guests with all the information they need at their fingertips to enjoy their stay and satisfy social distancing.

  • All guests in any accommodation are asked to adhere to the guidelines with hand washing, constant hand washing and anti bacterial gel use is requested. There is an abundance of soap and gel provided in all accommodation.  Where necessary i.e on arrival with socially distanced welcome, or in any mixed environment on site  we ask that all guests wear their face mask, We will always welcome you wearing our face masks.

  • A trace, test and protect registration form will be required for completion by every guest prior to arrival and a hot tub rules of use disclaimer, these will be emailed to each guests in the lead up to their stay and full information is provided within the accommodation pages of this website.

A full detailed outline of our COVID 19 procedures for guests and our operations and cleaning procedures can be found in PDF format below.

We hope during these times you can choose our accommodations for your stay-cation or break away and feel safe, comfortable, relaxed and refreshed.  These are strange and testing times and our goal is to ensure ours and our guests safety.  If we can all work together we can enjoy relaxing breaks and safe environments for us all to enjoy.  Once again we thank all of our guests for their patience, understanding and co-operation to all of these changes and we look forward to welcoming you to stay.  Stay safe,  stay well, 

Kirsty and Calum 

Rameldry Mill Road
Kettlebridge,Fife, KY15 7TY  | + 44 (0) 1337 830493

info@thesteadingsbandb.com

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