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Terms & Conditions
 

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Group Bookings

As a result of several incidents in the past we are no longer accepting Hen Groups, Stag Groups, Graduation celebrations, Birthday events, or groups under the age of 25.  This is mainly due to excessive noise levels that are simply unacceptable.  As previously stated this is a countryside, relaxed, peaceful location with residential neighbours that have to be considered.  For these groups we are simply not the right venue for you.  In our quiet setting its all about peaceful, relaxed enjoyment and not partying into the wee hours.

Reservations

A deposit of £50 is required when booking, card details are required to secure booking, no charges will be made unless under the terms of no show or cancellation outwith cancellation period.

Payment Methods

We accept debit & credit cards, and cash payments.

 

Acceptance of Booking

Confirmation of your booking by deposit assumes acceptance of our Terms & Conditions by the person placing the booking.

 

Cancellation

Should you require to cancel your booking this must be cancelled 7 days prior to your arrival date.  In the event of a cancellation less than 7 days or a no show on day of arrival the full booking value will be charged.

 

Earlier than Scheduled Departures

If you have to leave earlier than your scheduled departure we would have to treat this as a last minute cancellation.  We fully appreciate that circumstances can change out with your control & we would endeavour to keep the cancellation cost to a minimum.

Check In & Check Out

Check in is from 2pm and check out is 11am. 

  

We will greet and get to know every one of our guests on arrival.

Dog Accommodation

Dogs are welcome by prior arrangement.  Pets own bedding must be provided. A £10 surcharge is payable for each dog.

Smoking

Smoking is permitted only in designated outside areas.

Loss of Keys

Room keys will incur a £70 charge for replacement.

Damages

Any damage or breakages within guest accommodation will be charged accordingly.

Hot Tub

There is no additional charge for the hot tub facilities.  We cannot not guarantee that this facility will always be available.

Full rules of use can also be found here.

 

Number of Guests

The number of guests in the accommodation must not exceed the number booked into the room.

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