Terms & Conditions
Including Current COVID19 changes & implimentations
Due to social distancing and Government guides on the number of mixed households allowed in the same accommodation, The Steadings B&B will allow one booking in only at one time, this can be up to a maximum of 3 households to a maximum of 6 guests as per our accommodation capacity. Once one booking has booked a room within the B&B all other accommodation in the main building will be closed off and the booked party will have the entire B&B facility to themselves including guest lounge, and out door hot tub area. This is due to the communal lounge area being insufficient for mixed bookings to accommodate together safely. Again as changes in guidelines and the climate change we will too and update accordingly. Due to social distancing and Government guides on the number of mixed households allowed in the same accommodation, Beech Lodge will allow a maximum of 3 households up to a maximum of 6 guests as per our accommodation capacity.
Unfortunately due to several incidents in the past we are no longer accepting groups of same sex individuals i.e. Hen Groups, Stag Groups, Graduation celebrations, Birthday events, or groups under the age of 25. This is mainly due to excessive noise levels that are simply unacceptable. As previously stated this is a countryside, relaxed, peaceful location with residential neighbours that have to be considered.
Beech Lodge Log Cabin provides a chilled out relaxed setting for your stay. If you are looking for a destination to hold a Hen night, Stag night, Big birthday bash or other party style stay we are simply not the right venue for you. In our quiet setting its all about peaceful, relaxed enjoyment and not partying into the wee hours.
No deposit is required to book, card details are required to secure booking, no charges will be made unless under the terms of no show or cancellation outwith cancellation period.
We accept debit & credit cards or cash payments.
Acceptance of Booking
Confirmation of your booking by deposit assumes acceptance of our Terms & Conditions by the person placing the booking.
Should you require to cancel your booking this must be cancelled 7 days prior to your arrival date. In the event of a cancellation less than 7 days or a no show on day of arrival the full booking value will be charged.
Earlier than Scheduled Departures
If you have to leave earlier than your scheduled departure we would have to treat this as a last minute cancellation. We fully appreciate that circumstances can change outwith your control & we would endevour to keep the cancellation cost to a minimum.
Check In & Check out
Due to the new cleaning and safety guidelines our turnaround and times between each set of guests must be adjusted. Due to a waiting period of minimum 3 hours before we can re enter the property to clean it and re set it, along with the new cleaning protocols and time to carry out such, there will be a full 24 blocked period between each departure and arrival for the foreseeable future. This is to allow the safe cleaning and use for both us and our staff and all of our guests to ensure the maximum safety during your stay. This will impact on one night stays and these may not always be available on the dates you wish for the time being , however we ask for your patience and understanding that this is for everyone to enjoy a safe stay and we will work with every booking as best we can to accommodate your dates. Due to social distancing we have now changed our check in and welcome procedures, these are more detailed in the pages of information for each accommodation and include a check in and welcome video and PDF guest information booklet which is downloadable for our guests to keep on their phone or device. We we still greet and get to know every one of our guests at a social distance on arrival. However these videos and booklets allow us to provide our guests with all the information they need at their fingertips to enjoy their stay and satisfy social distancing.
Breakfast Service - BED & BREAKFAST ONLY
At Present The Steadings Bed & Breakfast accommodation will be operating on a ROOM ONLY basis. Due to many changes required the serving of breakfast has been suspended for now. Currently there are no cooking facilities within The Steadings B&B, however there is a fridge, crockery, cutlery, tableware, kettles and dining area within the guest lounge where guests are welcome to bring their on food and drink or order takeaway. We are in the process consideration of adding a kitchen area to allow the Steadings to operate as fully self catering and/or a return to breakfast service when the current climate allows us to to in a safe and comfortable environment for all. Updates will be posted on our website as and when these changes occur.
Dogs are welcome by prior arrangment. Pets own bedding must be provided. A £5 surcharge is payable for each dog.
Smoking is permitted in designated outside areas.
Food in Rooms - BED & BREAKFAST
Other than typical cold snacks the consumption of hot or takeaway food is not permitted within the bedrooms. We ask that guests use the dining area where cuttlery and seating for this purpose has been provided.
Loss of Keys
Due to the room keys being a speciality order item loss or non-return of such will incur a £70 charge.
Any damage or breakages within guest accommodation outwith normal wear & tear will be the reposbility of the guest and charged accordingly.
There is no additional charge for the hot tub facility at Beech Lodge Log Cabin this is an added facility private to the lodge on its decking for our guests to enjoy. We cannot not guarantee that this facility will always be available. This can be caused by previous guest misuse, maintenance, cleaning, or any technical issues and if deemed unfit for use it may be unavailable. However, we endeavour to have the hot tub available for each stay and should there be problem would notify you prior to arrival. In line with health and safety guidelines we provide all rules of use to our guests prior arrival, this is to ensure a safe and enjoyable experience. We ask all guests to read these and sign a disclaimer to confirm suchelectronically prior to arrival this will be emailed to all guests. Full rules of use can also be found on this website.
Number of Guests
The number of guests in the accommodation must not exceed the number booked into the room.
COVID 19 : FURTHER REQUIREMENTS
All guests in any accommodation are asked to adhere to the guidelines with hand washing, constant hand washing and anti bacterial gel use is requested. There is an abundance of soap and gel provided in all accommodation. Where necessary i.e on arrival with socially distanced welcome, or in any mixed environment on site we ask that all guests wear their face mask, We will always welcome you wearing our face masks A trace, test and protect registration form will be required for completion by every guest prior to arrival and a hot tub rules of use disclaimer, these will be emailed to each guests in the lead up to their stay and full information is provided within the accommodation pages of this website.